Terms and Conditions
Please read these Terms of Service carefully before using Decconz Multi-ERP Suite. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
Important: By accessing or using Decconz Multi-ERP Suite ("Services"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not access or use our Services.
These Terms of Service ("Terms") govern your access to and use of Decconz Multi-ERP Suite services, including our website, applications, software, and related services (collectively, "Services").
1.1 Agreement to Terms
By accessing or using our Services, you acknowledge that:
- You have read, understood, and agree to be bound by these Terms
- You are at least 18 years old or have legal authority to agree to these Terms
- You have the authority to enter into this agreement on behalf of your company or organization
- You consent to receive communications from us electronically
1.2 Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Posting the updated Terms on our website
- Sending email notifications to registered users
- Displaying notices within our Services
Continued use of our Services after changes constitute acceptance of the modified Terms.
Note: It is your responsibility to review these Terms periodically for changes. The "Last Updated" date at the top of this page indicates when these Terms were last revised.
2. Description of Services
Decconz Multi-ERP Suite provides comprehensive enterprise resource planning software solutions, including but not limited to:
Our Services Include:
- Financial management modules
- Inventory and supply chain management
- Human resources and payroll solutions
- Customer relationship management
- Project management tools
- Analytics and reporting features
- Mobile applications
- API access and integration tools
2.1 Service Availability
We strive to ensure our Services are available 24/7, but we do not guarantee uninterrupted access. We may:
- Perform scheduled maintenance and updates
- Suspend access for security or technical reasons
- Modify, update, or discontinue features at any time
2.2 User Responsibilities
When using our Services, you agree to:
Prohibited Activities: You may not use our Services to:
- Violate any laws or regulations
- Infringe intellectual property rights
- Distribute malware or harmful code
- Attempt to gain unauthorized access
- Interfere with service operations
- Engage in fraudulent activities
2.3 Data Processing
You retain all rights to your business data. By using our Services, you grant us a limited license to:
- Process and store your data to provide the Services
- Use aggregated, anonymized data for service improvement
- Backup your data for disaster recovery purposes
For details on how we handle your data, please review our Privacy Policy.
3. Account Registration and Security
3.1 Account Creation
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the confidentiality of your login credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
3.2 Account Types
| Account Type | Features | Responsibilities |
|---|---|---|
| Administrator | Full system access, user management | Responsible for all account activities |
| Manager | Department-level access, reporting | Department data management |
| Employee | Limited access based on role | Individual data entry and tasks |
| Viewer | Read-only access | View reports and dashboards |
3.3 Security Requirements
You are responsible for implementing appropriate security measures, including:
- Using strong, unique passwords
- Enabling two-factor authentication when available
- Regularly reviewing access permissions
- Training employees on security best practices
- Monitoring account activity for suspicious behavior
Security Notice: We are not liable for any loss or damage arising from your failure to comply with security requirements or from unauthorized access to your account resulting from your actions or omissions.
4. Payments and Billing
4.1 Subscription Plans
Our Services are offered under subscription plans with varying features and pricing. You can view current pricing at our Pricing Page.
Subscription Terms:
- Billing Cycle: Monthly or annual, as selected during registration
- Payment Method: Credit card, bank transfer, or other approved methods
- Auto-Renewal: Subscriptions automatically renew unless cancelled
- Price Changes: We may change prices with 30 days notice
4.2 Free Trials
We may offer free trial periods. During a free trial:
- Services are provided "as is" without warranties
- We may limit features or usage during trial period
- Your account may convert to paid subscription automatically after trial
- You may cancel before trial ends to avoid charges
4.3 Payment Terms
| Term | Description | Actions |
|---|---|---|
| Late Payment | Payments overdue by 15+ days | Service suspension, late fees |
| Non-Payment | Payments overdue by 30+ days | Account termination, data deletion |
| Refunds | Generally not provided for used services | Case-by-case evaluation |
| Cancellation | Termination of subscription | End of billing cycle service |
Tax Responsibility: All fees are exclusive of taxes. You are responsible for paying all taxes, duties, and levies associated with your use of our Services, excluding taxes based on our net income.
5. Intellectual Property Rights
5.1 Our Intellectual Property
All rights, title, and interest in and to our Services, including:
- Software, applications, and platforms
- Documentation, guides, and training materials
- Logos, trademarks, and brand elements
- Proprietary algorithms and methodologies
are and will remain the exclusive property of Decconz Multi-ERP Suite and its licensors.
License Grant: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes, subject to these Terms.
5.2 Your Intellectual Property
You retain all rights to your business data, content, and materials that you upload or create using our Services ("Your Content").
License to Us: By using our Services, you grant us a worldwide, royalty-free license to use, reproduce, modify, and process Your Content solely for the purpose of providing and improving our Services.
5.3 Third-Party Intellectual Property
Our Services may incorporate or use third-party software, services, or content. Your use of such third-party materials is subject to their respective terms and licenses.
Prohibited Actions:
- Reverse engineer, decompile, or disassemble our software
- Remove or alter copyright notices or proprietary markings
- Create derivative works based on our Services
- Use our intellectual property for competitive purposes
- Share login credentials or access with unauthorized users
6. Termination and Suspension
6.1 Termination by You
You may terminate your account at any time by:
- Using the account cancellation feature in your dashboard
- Contacting our customer support team
- Providing written notice of cancellation
Upon termination:
- Your access to Services will end at the conclusion of your current billing period
- You will not receive refunds for unused subscription time
- Your data will be retained for 30 days (backup retrieval available)
- After 30 days, your data may be permanently deleted
6.2 Termination by Us
We may suspend or terminate your access to Services immediately if:
- You violate these Terms or applicable laws
- You fail to pay fees when due
- You engage in fraudulent or illegal activities
- Required by law or government request
- You pose a security risk to our Services
6.3 Effect of Termination
| Upon Termination | Your Rights | Our Responsibilities |
|---|---|---|
| Immediate | Access revoked | Stop charging fees |
| 30 Days | Data retrieval available | Maintain data for retrieval |
| After 30 Days | No access to data | May delete all data |
| Survival | Certain terms continue | Legal obligations continue |
Data Export: We recommend exporting your data regularly. Upon termination, you may request a copy of your data in standard formats. Export fees may apply for large datasets.
7. Limitation of Liability and Warranties
7.1 Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement of intellectual property
- Continuous or error-free operation
- Accuracy or completeness of information
7.2 Limitation of Liability
Important Limitation: TO THE MAXIMUM EXTENT PERMITTED BY LAW, DECCONZ MULTI-ERP SUITE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Costs of substitute goods or services
- Damages resulting from service interruptions or delays
Our total liability to you for all claims arising from or related to these Terms or our Services shall not exceed the total amount you paid to us during the six (6) months preceding the claim.
7.3 Indemnification
You agree to indemnify, defend, and hold harmless Decconz Multi-ERP Suite and its affiliates from any claims, losses, liabilities, damages, or expenses arising from:
- Your use of our Services
- Your violation of these Terms
- Your infringement of any third-party rights
- Your business data or content
- Your violation of applicable laws
7.4 Jurisdiction and Dispute Resolution
Governing Law and Dispute Resolution:
- Governing Law: These Terms are governed by the laws of the State of California
- Jurisdiction: Courts in San Francisco County, California shall have exclusive jurisdiction
- Dispute Resolution: Parties agree to attempt informal resolution before litigation
- Arbitration: Certain disputes may be resolved through binding arbitration
- Class Action Waiver: You waive any right to participate in class actions
8. Contact Information and General Provisions
8.1 Contact Information
For questions about these Terms or our Services, please contact us:
Legal Department
Decconz Multi-ERP Suite is committed to fair and transparent terms of service.
legal@decconz-erp.com
+1 (800) 555-1234
123 Business Avenue
Suite 500
San Francisco, CA 94107
8.2 Definitions
8.3 Miscellaneous Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and Decconz Multi-ERP Suite
- Severability: If any provision is found invalid, the remaining provisions remain in effect
- Waiver: Failure to enforce any provision does not constitute a waiver
- Assignment: You may not assign these Terms without our written consent
- Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control
- Survival: Sections on intellectual property, liability, indemnification, and confidentiality survive termination
By using Decconz Multi-ERP Suite, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
This acceptance will be recorded in your account settings.
Need Legal Assistance?
Our legal team is available to answer questions about our Terms of Service or discuss enterprise agreements for larger organizations.